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The Boring Bits

When do we post?

We post thee times a week from country Vic.

Do we ship overseas?

Nope. However we have some trusted suppliers who will happily post internationally. We recommend contacting Annie at Green Door Decor to arrange postage outside of Australia.

Do the prints come framed?

No, the prints come packaged with love for you to frame. Store bought frames from shops like Kmart and Spotlight have proven with customers to be popular for our A3 and ‘Pretty Big’ prints. We recommend seeing your local professional framer for all other sizes and editions. Please note that canvas prints are unstretched.

How much is postage?

Postage is a $10 flat rate per order, and a $5 flat rate for orders to the 3300 postcode. Virtual gift vouchers do not incur a shipping cost, and some products will note where postage is already included in their price.

Can I pick up a print in Hamilton?

Yep but we also offer $5 local shipping to all 3300 post codes if you can’t make pick up times.

Alternatively click and collect is avail – you can order online and pick up on Fridays from 107 Gray St Hamilton 3300.  Please allow 48 hours for us to get your order ready though – seven days if your order includes a ‘Pretty Big’ or ‘Bloody Big’ print.

Our little shop is at 107 Gray Street, Hamilton (VIC). It’s generally open from 9ish to 5ish on Fridays and Mumma Mandy is in charge.

Why do some sizes and editions over A3 need extra time?

Due to their size, print sizes over A3 are custom printed to order and we ask that you please allow an extra 7 days for printing and dispatch; for canvas prints, please allow 3 weeks for printing and dispatch.

We use all local printers and postage to complete your orders, and quality takes time.

What type of paper do we use for our prints?

Sizes larger than A3 are locally printed on Ilford Galerie Prestige Smooth Pearl 310gsm photo paper. Canvas is printed locally on ILFORD 410gsm matt canvas. A3 is locally printed on Pacesetter Laser Board high white 300gsm paper which is ECF Elemental Chlorine Free. Other prints may have specific paper or canvas – check the individual product for more information.

A note on the prints

Please note that all print images may be positioned differently on the page than they appear on the website.

Please note that the colours of the final print may differ slightly from the colours you are seeing on your monitor. Each monitor displays colour slightly differently and we can not guarantee that what you are seeing is a true representation of the final product.

What if my print arrives damaged?

All Grotti Lotti prints are packed with loads of care and love and are delivered to the local post office in excellent condition. Unfortunately from this point we have no control over what happens to your prints. While we have all faith in Australia Post, there are times when packages can arrive a little worse for wear. While we do apologise that you have taken the time to order a print, and it has not arrived in the state we sent it in, no refunds or replacements will be offered in the odd chance this does occur.

What if I change my mind?

Each Grotti Lotti print is thoughtfully printed, packaged and dispatched from a small town in country VIC – just for you. Please be mindful when choosing/adopting your Grotti Lotti prints as due to the fragile nature of the works we do not accept returns if you ‘change your mind’.

If for some reason you have been sent the wrong print please email us with photo evidence and we will happily sort this out for you.

What if I want an original?

I don’t take on any commission work, sorry. Visit the originals page of the website for any available original artwork. Plus I recommend signing up to the MailChimp (via the contact page) to stay in the loop of when the next original art release will occur. Collaboration enquiries from like-minded creatives are always welcome.

Do you do markets?

YEP! But not as often as we used to. Keep an eye on Facebook and Instagram for any upcoming market dates.

Do you offer wholesale?

YEP! For all wholesale and collaboration enquiries, head to the contact page and shoot me an email.

Do you accept Afterpay?

YEP! Afterpay is available for purchases up to $1000.

Do you have sales?

We do – but usually only once or twice a year (and there’s some fine print to go with them). Some products are excluded from discounts: originals, gift vouchers, and other products at our discretion. Vouchers can still be used to buy items during a sale, but no discount will apply to the purchase price of vouchers themselves.

Grotti Lotti copyright

All artwork is subject to copyright, and remains the intellectual and creative property of Grotti Lotti. It may not be distributed, printed or copied (for personal or corporate use) without permission.