the fine print
When do we post?
We post three times a week from country Vic.
Do we ship overseas?
Sorry we do not ship overseas. However we have some trusted suppliers who will happily post internationally. We recommend contacting Green Door Decor to arrange postage outside of Australia.
Do the prints come framed?
No, the prints come packaged with love for you to frame. Store bought frames from shops like Kmart and Spotlight have proven with customers to be popular for our A3 and ‘Pretty Big’ prints.
We recommend seeing your local professional framer for limited edition and ‘Bloody Big’ works.
How much is postage?
Postage is a flat rate and charged at whichever is highest in your order:
• Summer 2018/19 is $25
• Bloody Big (A0) $25
• Pretty Big (60 x 90) $20
• A3 $13
• Gift card $5
Why does the print need an extra 7 days?
Due to the size, it is custom printed to order.
What type of paper do we use for our prints?
Summer 2018/19 is printed on Ilford Galerie Prestige Smooth Pearl 310gsm photo paper.
Please note large prints come thoughtfully wrapped in recycled brown paper with acid free tissue paper.
What size is the print?
100cm square print with 1cm white trim around the print to assist with framing – 102cm all up.
Colours may vary
Please note that the colours of the final print may differ slightly from the colours you are seeing on your monitor. Each monitor displays colour slightly differently and we can not guarantee that what you are seeing is a true representation of the final product.
A note on postage
All Grotti Lotti prints are packed with care and love and are delivered to the local post office in excellent condition. Unfortunately from this point we have no control over what happens to your prints. While we have all faith in Australia Post, there are times when packages can arrive a little worse for wear. While we do apologise that you have taken the time to order a print, and it has not arrived in the state we sent it in, no refunds or replacements will be offered in the odd chance this does occur.
Grotti Lotti copyright
All artwork is subject to copyright, and remains the intellectual and creative property of Grotti Lotti. It may not be distributed, printed or copied (for personal or corporate use) without permission.